Trump’s first year as POTUS was a tough one for Twitter
Few tech companies have had a rougher go of it in this past year than Twitter. The company remains in a constant struggle for its soul against malicious trolls, harassers, and foreign government propaganda machines. All the while, its leadership has rolled out new features design changes in hopes of making the site a more inviting and entertaining internet utility — something that seems all the harder in the age of President Donald Trump.
The social network, which turned 10 last year, remains both a vital force for free expression on the web and yet also a cesspool of hate, abuse, and harassment. This imbalance has only become more visible during the first 12 months of Trump’s administration. An avid Twitter user even before becoming president, Trump has transformed his account into a warped and weaponized right-wing PR vehicle focused on cruel score-settling and dangerous attacks on the basic institutions of democracy. In the process, Twitter has struggled with how to handle the behaviour of a man who uses it to attack his political enemies, journalists, civilians, and the leader of North Korea in almost equal measure.